Return Policy

At Amouré Intimates, we uphold the highest standards of hygiene and quality. We are committed to ensuring that every customer receives brand new, unworn, and uncontaminated products.

For health, safety, and sanitary reasons, all sales are final. We do not accept returns, exchanges, or refunds once an order has been processed and shipped. This policy ensures that every item delivered to our customers is new and has never been tried on or handled by another individual.

Please take a moment to review your order carefully before confirming your purchase. You can always contact us for any question at info@amoureintimates.ca.

Damages and issues

All items are carefully inspected prior to shipping. If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery at info@amoureintimates.ca with your order number and clear photos of the issue.

Once verified, we will offer a replacement or store credit, depending on product availability and customer preference. We will provide further instructions based on the specific product and situation.

Items sent back to us without prior authorization will not be accepted.